Shapes AI characters review

Updated September 28, 2026 · CompanionCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Shapes AI characters suits adults who want a companion chat with memory that carries between conversations and image generation included. It is Free to use, and its Google Play standing is Google Play 4.5/5, 4.2K reviews, 2026-09-25; credits are consumable, so readers who put free message volume first should look at Dippy AI.

Key facts

Best for
Adults who want per-character memory and image generation in a companion app that is Free to use.
What is free
Free to use↗
Adult content policy
Respectful-use guidelines, violations reportable↗
Memory
Custom knowledge and memories per Shape↗
Privacy and data
No third-party data sharing; deletion on request↗
Credit system
Credits are consumable, nonrefundable↗
Image generation
Yes↗
Platforms
Web, iOS, Android↗
App store rating
Google Play 4.5/5, 4.2K reviews, 2026-09-25↗
Age verification
Google Play PEGI 3 content rating↗
Legal entity
Circle Labs, Inc.↗
Headquarters
United States↗
Support channels
Email, Community↗
Pricing model
Free, Premium
Official website
shapes.inc

Facts checked September 26, 2026, 5 sources

Apps and profiles

Get the app
Google Play

Pros and cons

Pros

  • The app is Free to use, so a reader can judge the characters before spending anything.
  • Each Shape keeps custom knowledge and memories of its own, so a conversation can build real context: Custom knowledge and memories per Shape.
  • The store terms state no third-party data sharing and deletion on request: No third-party data sharing; deletion on request.
  • Image generation is available, in line with 98% of apps in this category that offer it.
  • It is listed for Web, iOS and Android, so phone and browser are covered by the same service.

Cons

  • Credits are consumable and nonrefundable, so a top-up is money already spent: Credits are consumable, nonrefundable.
  • Support runs on email and community only, so help arrives in writing rather than on a phone line.
  • The service offers free and premium model options, so the tier you pick changes the model behind a reply.
  • Dippy AI offers Unlimited free messages; ad-supported free tier, so readers who want free message volume have a stated alternative there.
Shapes AI characters

Ready to try Shapes AI characters?

Who it suits

  • Adults who want memory that persists between conversations: Custom knowledge and memories per Shape.
  • Readers who want to start at no cost and decide about spending later, since the app is Free to use.
  • People who want image generation and a browser option alongside mobile: Web, iOS and Android.

Who should look elsewhere

  • Readers who put free message volume first should look at Dippy AI, which offers Unlimited free messages; ad-supported free tier.
  • Readers who prefer a small fixed free allowance they can plan around may prefer yoummee, which lists Free forever: 5 AI msgs/day, 1 menu/week, 50 gallery.

Memory, voice and media

Each Shape holds custom knowledge and memories of its own, so a character can carry details forward instead of starting every session from the same point: Custom knowledge and memories per Shape. Media sits in the same app rather than somewhere else. Image generation is listed as available, so a conversation can move from text to a picture without leaving the service. For adults who want a companion that holds context, these are the features that carry the experience day to day.

Pricing and free tier

Entry costs Free to use. Spending runs through credits, and the terms state that credits are consumable and nonrefundable, so an unused balance is not returned: Credits are consumable, nonrefundable. That is the billing shape to plan for: a free way in, then a balance that is drawn down. A reader who chats now and then may barely touch the credit side, while a heavy user should assume the balance goes quickly.

How it works

It works as a character you talk to, and the setup is deliberately plain. Each Shape keeps its own knowledge and memories, so several personalities can sit side by side and you can return to any of them: Custom knowledge and memories per Shape. Image generation is listed as available, so a character produces pictures as well as replies. The service runs on Web, iOS and Android, so you can open a Shape in a browser and move to a phone later without starting over.

Apps and devices

The app is listed for Web, iOS and Android, which is a wide spread for a companion service and means the same account works across desktop and phone. Its Google Play standing is Google Play 4.5/5, 4.2K reviews, 2026-09-25, so the visible feedback comes from a broad base of Android ratings rather than a handful. Ratings move over time, so treat any single score as a snapshot rather than a verdict.

Who runs it

Shapes is run by Circle Labs, Inc. and is headquartered in the United States. Having a named company behind the app matters when a credit dispute or a deletion request needs an owner, and that name is where such a request goes. Support runs on email and community, so help arrives by email or through the community. For adults who want to know who holds their data before a private conversation starts, these are the details to check.

Frequently asked questions

What does Shapes cost, and are credits refunded?+

Entry costs Free to use, and spending runs through credits. Credits are consumable and nonrefundable, so a top-up you never use is not returned: Credits are consumable, nonrefundable. Plan the balance as spend rather than as a refundable deposit.

Is there a free tier to use before paying?+

Yes. Entry is Free to use, and the service offers free and premium model options, so the free route is a real option rather than a short trial. Compare that with yoummee, which lists Free forever: 5 AI msgs/day, 1 menu/week, 50 gallery, and with CrushOn.AI, which offers Free tier, ~100 messages per day.

What happens to my data, and can I delete it?+

The published store terms state no third-party data sharing and deletion on request: No third-party data sharing; deletion on request. Each Shape keeps its own knowledge and memories, so what a character knows sits with that character: Custom knowledge and memories per Shape. If privacy decides it for you, read those terms before putting personal detail into a chat.

Does a Shapes character remember past conversations?+

Yes. Each Shape holds custom knowledge and memories of its own, so a character can pick up earlier details: Custom knowledge and memories per Shape. That continuity is the part companion chats usually get wrong when a conversation starts cold every time. For adults who dislike repeating themselves, it is the main reason to look here.

Can I use Shapes on a phone and in a browser?+

It is listed for Web, iOS and Android, so the service works in a browser and on both phone platforms. Nothing has to be installed if a browser tab suits you better, and the same account carries across those devices rather than starting fresh. The service keeps running on whichever one you open.

How do I get help if something goes wrong?+

Support runs on email and community, so help comes by email or through the community rather than on a phone call. That suits readers who are comfortable writing a problem out. The Google Play listing also gives a read on how the app is received: Google Play 4.5/5, 4.2K reviews, 2026-09-25.

Who runs Shapes, and where are they based?+

Shapes is operated by Circle Labs, Inc. and is headquartered in the United States. A named company sits behind the app, so a credit dispute or a deletion request has an owner to address. Quote that entity rather than the app name when you make contact.

How is conduct and adult content handled?+

The service operates under respectful-use guidelines, and violations are reportable: Respectful-use guidelines, violations reportable. Its Google Play listing carries Google Play PEGI 3 content rating, so store age filters apply. If you plan adult conversation here, read those guidelines before you sign up.

Sources

  • play.google.com/store/apps/details checked September 26, 2026

    Backs: Age verification, App store rating, Headquarters, Image generation, Legal entity, Privacy and data

    “Content rating PEGI 3”

  • shapes.inc checked September 26, 2026

    Backs: What is free

    “Bring your friends and AI into one chat to plan trips, pick apartments, study for finals, and decide things together. Free.”

  • shapes.inc/downloads checked September 26, 2026

    Backs: Platforms

    “Requires Android 7.0 or newer ... Requires iOS/iPadOS 15 or newer”

  • shapes.inc/privacy checked September 26, 2026

    Backs: Memory

    “Custom knowledge and memories you add to your Shape”

  • shapes.inc/terms checked September 26, 2026

    Backs: Adult content policy, Credit system, Pricing model, Support channels

    “we believe in creating a safe, respectful, and creative environment”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Monthly price, Voice.

Shapes AI characters

Shapes AI characters

Adults who want per-character memory and image generation in a companion app that is Free to use.

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